PRIVACY POLICY
At Squatchee, LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information when you visit our Website or purchase our products.
INTRODUCTION
This Privacy Policy applies to www.thesquatchee.com ("Website"), which is owned and operated by Squatchee, LLC.
By accessing or using our Website, placing an order, submitting information, or otherwise interacting with us, you acknowledge that you have read and understand this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of our Website.
INFORMATION WE COLLECT
We may collect information that you voluntarily provide when you:
- Place an order
- Contact us
- Subscribe to our email newsletter
- Submit a photo or video
- Leave a product review
- Complete a contact form
- Participate in promotions or surveys
Depending on your interaction with our Website, we may collect information such as:
- Name
- Email address
- Shipping and billing address
- Telephone number
- Payment information (processed securely by third-party payment providers)
- Order history
- Photos, videos, reviews, or other content you voluntarily submit
We also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Referring website
- Date and time of your visit
- Website activity and usage information
This information helps us improve our Website, understand customer behavior, and provide a better shopping experience.
HOW WE USE YOUR INFORMATION
We use the information we collect to provide, improve, and support your experience with The Original Squatchee™.
Depending on how you interact with our Website, we may use your information to:
- Process and fulfill orders.
- Communicate with you about your order.
- Provide customer support.
- Respond to questions or inquiries.
- Process returns or refunds.
- Improve our Website, products, and customer experience.
- Send marketing emails and promotional offers if you have chosen to receive them.
- Display customer reviews, testimonials, photos, or videos that you voluntarily submit.
- Detect fraud, unauthorized activity, or other security concerns.
- Comply with applicable legal obligations.
We only use your personal information for legitimate business purposes and strive to collect only the information necessary to provide our products and services.
COOKIES & TRACKING TECHNOLOGIES
Like many websites, The Original Squatchee™ uses cookies and similar technologies to improve your browsing experience and better understand how visitors use our Website.
Cookies may be used to:
- Remember items in your shopping cart.
- Save certain Website preferences.
- Measure Website traffic and performance.
- Improve Website functionality.
- Help us understand customer behavior.
- Deliver more relevant advertisements.
Some cookies are essential for the Website to function properly, while others help us improve our Website and marketing efforts.
Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of portions of our Website.
THIRD-PARTY SERVICES
We work with trusted third-party service providers to operate our Website, process orders, improve customer experiences, and support our business.
Depending on how you use our Website, your information may be shared with service providers that assist with:
- Secure payment processing.
- Shipping and order fulfillment.
- Website hosting and operation.
- Customer communications.
- Email marketing.
- Product reviews.
- Website analytics.
- Advertising and remarketing.
- Customer support.
These providers process information only as necessary to perform the services they provide on our behalf and are responsible for maintaining their own privacy and security practices.
Examples of services we may use include payment processors, shipping providers, analytics platforms, advertising platforms, review services, customer communication tools, and email marketing providers.
Your use of services provided by third parties may also be subject to their own privacy policies and terms of use.
EMAIL & MARKETING COMMUNICATIONS
If you choose to subscribe to our email list, create an account, or otherwise opt in to receive marketing communications, we may occasionally send you information about:
- New products.
- Promotions.
- Special offers.
- Company news.
- Helpful tips and inspiration.
You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.
Please note that even if you opt out of marketing communications, we may still send transactional emails relating to your orders, returns, or customer service inquiries.
CUSTOMER REVIEWS & USER SUBMISSIONS
We love seeing how customers use The Original Squatchee™.
If you voluntarily submit product reviews, testimonials, photos, videos, or other content through our Website, email, social media, or other communication channels, that content may be displayed on our Website or used in our marketing materials.
By submitting content, you acknowledge that you have permission to share it and understand that it may be publicly displayed in connection with The Original Squatchee™.
If you would like us to remove content you previously submitted, please contact us. While we cannot guarantee removal from every location where it may have been used, we will make reasonable efforts to honor your request whenever possible.
PAYMENT INFORMATION
We do not store or have direct access to your complete payment information.
Payments made through our Website are securely processed by trusted third-party payment providers. These providers are responsible for processing your payment information in accordance with their own privacy policies and security standards.
We encourage you to review the privacy policies of any payment provider you choose to use during checkout.
SHIPPING INFORMATION
To fulfill and deliver your order, we share the information necessary to process shipments with trusted shipping providers and fulfillment partners.
This information may include your:
- Name
- Shipping address
- Email address
- Telephone number (when required for delivery)
- Order information
This information is used solely for processing, shipping, tracking, and delivering your order.
DATA SECURITY
We take reasonable administrative, technical, and physical measures to help protect the personal information you provide to us.
While no method of electronic transmission or storage is completely secure, we work with trusted third-party service providers and use commercially reasonable safeguards to help protect your information from unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, we cannot guarantee absolute security.
YOUR PRIVACY CHOICES
You have choices regarding how your information is collected and used.
Depending on your preferences, you may:
- Unsubscribe from marketing emails at any time.
- Adjust your browser settings to manage cookies.
- Contact us to request updates or corrections to your personal information.
- Request that we delete certain personal information, subject to applicable legal or business requirements.
To exercise any of these choices, please contact us using the information provided below.
CHILDREN'S PRIVACY
Our Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that personal information has been collected from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information as required by applicable law.
If you believe a child has provided us with personal information, please contact us.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or Website functionality.
Any updates become effective immediately upon being posted on this page unless otherwise stated.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
CONTACT US
If you have questions about this Privacy Policy or how your personal information is handled, please contact us.
Squatchee, LLC
13009 S Parker Rd, PMB #326
Parker, CO 80134
United States
Email: support@thesquatchee.com
Website: www.thesquatchee.com
You may also contact us through our Contact Us page.